Last updated: June, 2025
Fygo Pay (“we”, “us”, or “our”) is a product of Fygo Labs SAS, designed to help users receive stablecoin payments, view exchange rates, and withdraw funds to mobile money platforms. This privacy policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following information when you interact with Fygo Pay via WhatsApp or any integrated platform:
- Your WhatsApp phone number
- Your name (as provided or confirmed by you)
- Your email address (if you choose to provide it)
- Mobile money number(s) for withdrawal
- Wallet addresses (generated or linked to your account)
- Transaction-related metadata, including timestamps, currency, and amounts
- Device or usage data (non-identifiable) for security and performance analytics
2. How We Use Your Information
We use your information to:
- Generate and manage your crypto wallet addresses
- Notify you of incoming transfers
- Show exchange rates and balances
- Process withdrawals to your selected mobile money account
- Prevent fraud and maintain security
- Comply with applicable legal obligations
3. Sharing of Data
We do not sell or share your personal data with third parties for advertising purposes. We may share data with:
- Payment providers (e.g., mobile money APIs, crypto processors)
- Service providers (for hosting, security, messaging)
- Authorities, only when legally required to do so
4. Data Retention
We retain personal data only as long as:
- You use Fygo Pay services
- Required by law or internal compliance policies
You may request deletion of your data by contacting us (see Section 7).
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent at any time (where applicable)
We process these requests in accordance with the GDPR and relevant local laws.
6. Security
We implement reasonable technical and organizational measures to protect your data, including:
- Encrypted storage of wallet and transaction data
- Secure handling of WhatsApp session information
- Access controls for administrative systems
7. Contact Us
If you have questions or concerns about your data, or wish to exercise your rights, contact:
Fygo Labs SAS
Paris, France
📧 hello@fygopay.com
🌐 www.fygopay.com